Customer Service

What about the Web?

in
Comment from E-mail

As the person who brought computers into the homes of common folks everywhere, what are your thoughts on the web and all its attendent joys and problems?

Woz

I think that the web is more user friendly than software is. I hate SPAM. I don't think that companies take responsibility for their software or hardware. Customer support matches voice mail menu systems for helpfulness these days. Someday that should all change to favor the customers first.